How to use cPanel’s Web Disk

cPanel Web Disk is a fantastic feature that allows you to manage, navigate, upload, and download the files on your web server as if they were stored on your local computer.

Once enabled, you can use your computer’s file manager (such as File Explorer in Windows or Finder in Mac OS) to browse your server data or drag and drop files between your server and the computer.

To get started with Web Disk, log in to your HostPapa Dashboard and select My cPanel from the top navigation menu. Select Files > Web Disk from the cPanel menu.


If you use Windows Vista®, Windows® 7, Windows® 8, or Windows® 10, you must first select Enable Digest Authentication to access your Web Disk on your PC. Click the link on the Web Disk page, then enter your password to continue. (Note that If the server has an SSL certificate signed by a recognized certificate authority and you are able to make an SSL connection over port 2078, you do not need to enable Digest Authentication.)

Digest Authentication

Click Configure Client Access to review detailed connection instructions for popular operating systems. cPanel will automatically attempt to identify the operating system you’re currently using, but you can select instructions for any operating system listed.

Configure Client Access

With the operating system selected, scroll down to the bottom of the page, where you’ll see your server connection details and, for desktop operating systems, a button which allows you to download a configuration script to set up Web Disk on your computer.

Configuration Settings

Click Download Configuration Script to proceed with setup.

Before you run the script, you must configure your computer’s firewall to allow traffic to flow through the following ports:

  • Port 2078 (SSL)
  • Port 2077 (Clear Text (Not Encrypted))

Note the port differs for servers with SSL certification.

Firewall configuration steps vary by operating system. Check your OS documentation for further instructions. On Windows 10 PCs, enter “firewall” into the Windows Search box and select Windows Defender Firewall with Advanced Security. Right-click Inbound Rules in the sidebar and select New Rule from the context menu.

Windows Firewall

A wizard opens to help you with rule configuration. For Rule Type, select Port, then click Next.

Configuration wizard

In Protocol & Ports, select TCP as the Protocol, then in the Specific local ports text box, enter 2078 for SSL-enabled servers or 2077 for those without security certification. To open both ports, type 2077-2078.

Protocol settings

Click Next to continue.

On the Action page, ensure Allow the connection is selected, then click Next.

Action settings

In Profile, ensure the location types in which you wish to use Web Disk are checked, then click Next.

Profile settings

Finally, enter a rule name and a description, then click Finish.


You should now repeat the steps to configure an Outbound Rule. Start by right-clicking Outbound Rules in the sidebar and select New Rule. Ensure you configure the same ports as you did for the inbound rule.

Outbound rule

When complete, you should see inbound and outbound rules listed for the cPanel Web Disk.

Rule listing

You can now proceed to run the Web Disk Configuration script downloaded earlier. Double-click the file and select Open.

Configuration dialog

Enter your HostPapa username and password, when prompted, to connect to your Web Disk.

Security credentials

You should now be able to view and work with your server’s files and folders on your local computer.

Web Disk

If you notice any problems or if you need any help, please open a new support ticket from your HostPapa Dashboard. More details on how to open a support ticket can be found here.

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